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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
34 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

10/23/14

Contours quoted me $50 and $120 higher than two other local places. Unfortunately both of the other shops were booked for a solid month so I decided I wanted the work done asap and took it to Contours. I was very disappointed with the work they did. The color matching was not the same color as the rest of the car. It was slightly more orange and there were dark flecks in a few spots. The clear coat they applied was duller looking than the rest of my car as well. It was obvious where the work had been done. There were tons of bumps in the clear coat as if it was sprayed on with dust and debris in the air. There was also a very noticeable tape line where they had stopped painting. Extremely unprofessional. When I brought up these issues I was told to bring the car back in. When I took it back in I was lied to and told the tape line was from the car manufacturer. Car factories do NOT leave tape lines from their paint jobs. They needed my car over night but basically just polished and buffed some of the bumps out and did nothing else for the numerous other issues.

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checkendorn

06/30/14

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I needed to have a dent and scratch repaired on my 2013 Challenger and was worried about having just any shop do the repair as I also show the car, so it had to be done right. Even though it was a small dent and scratch, due to the location the whole rear quarter needed to be repainted. Of all the shops I visited, Josh was the only one who really impressed me and didn't treat me like just another routine customer and Jody went above and beyond by giving me a ride home after dropping my car off with them and was a joy to talk to. Josh did an outstanding job with the paint and decals that had to be replaced, kept my car clean and washed it before delivery. He takes pride in his work and it shows. Josh has earned my business for any future paint and body work I need done. I highly recommend Contours Auto Body.

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anonymous

10/18/13

My wife and I needed to have some bumper work done on our Ford Flex. With past experiences we will not work with anyone with out a positive review. We needed this work done and found Contours Auto Body on the internet. We read many of the reviews and were impressed by what people said. From the time we called to the finished work they bent over backwards to accommodate our needs. They were polite, always available, and did an excellent job on our repair work. You would never have known there were scratches or dents. The reviews we read we're accurate. They deliver top quality work. Thank you Josh & Jody for a job well done. I would highly recommend Contours Auto Body" Mark Haut - Plainfield, IL

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anonymous

02/06/13

Outstanding service, they promised and over-delivered in doing some body work on my A4 trunk. They said it would take 3 days and they finished in 2 and the trunk looked like it was never scratched/dented from the inside garage door handle coming down and scraping it good. Besides that, they were a couple of hundred dollars less than two other body shops. They really cared about the quality of the job. Grant Larson

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anonymous

09/06/12

Hi,Just letting you know that I am very happy with the repair you did to my Lexus. Looks great.One question... How long should I let the paint cure before I can wax it? Thanks,Robert "Bob" Wiencek

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anonymous

08/27/12

Having an accident is scary. Dealing with insurance and getting the car fixed can be time-consuming and disruptive in an already busy life. I was so pleased with how easy it was to do business with Contours Auto Body. The owners are so pleasant, understanding, and easy to work with. They did everything for me. They made the process easier and more convenient. My car looks beautiful! I was thrilled with their work. They were thorough, and the work was completed ahead of schedule so I didn't have to be in a rental car as long. And to my surprise, they even vacuumed and cleaned the inside of my car. Service was top-notch from Contours Auto Body. I will recommend them to anyone who needs auto work done. Thank you for your great service!!!! I am so grateful and appreciative. K. Bockay

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anonymous

04/17/12

Congrats to you both on the move. Will definitely keep you first in mind for any bodywork (teenage drivers in the house) thought you both were fair, flexible, and most importantly, did great work. Thanks, Andy Gibson

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anonymous

04/17/12

"Excellent work and moreover, good people to do business with. I would highly recommend them...David L."

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Anita W.

02/09/12

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I chose Contours Auto Body based on other reviews. This was the best choice. My SUV had severe damage and they fixed everything better than new. I love their communication! They sent me email updates with photos of the progress and answered questions. Josh and Jody are the friendliest folks to work with. I hope I never have an accident again but I would not hesitate going back. The work is beautiful. Also the car was completed very timely. I highly, highly recommend this shop over the chains. If you're reading this review, you probably had a recent mishap and are searching for a place to go. You can be very comfortable choosing Contours. Service and quality are outstanding.

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anonymous

12/13/11

My husband and I had the best experience with Contours Auto Body Shop in March 2011. We took our minivan in for some major repairs and Josh and his team did an outstanding job! Their shop went above and beyond our expectations! Josh (the owner) met us after hours to go over our damages himself and he was always in contact with us the entire time our car was being fixed. Not too many auto body shops show their customers such attention! On top of the great job the did they were even willing to pick me up at my home so that I could pick up my vehicle once it was repaired! Kathryn S.

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anonymous

08/08/11

I simply can not say enough GREAT things about Contours Auto Body! From the initial meeting with Josh everything I needed was taken care of for me. Fast and seemless is how I would be describe my experience. I would highly recommend them to ANY one who needs body work done on their vehicle. Suzanne Shiffer

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adskh

06/03/11

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Last month my car was vandalised. We went to 4 different places to get an estimate on repairs and Contours had the best deal. Also, Josh and Jody were really nice to us. They did a GREAT job on fixing the dent. The work was top notch and fast. Good job Josh and Jody.

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anonymous

05/24/11

I decided to get an estimate at Contours after reading several reviews here. My daughter, who's a student in Naperville, needed some body work on her car. I live about three hours away, so for convenience, I looked for a body shop in the Naperville area. Josh was very thorough and helpful in explaining the work and cost options, and even pointed out a problem with the hood cable that the dealership mis-diagnosed. Jody was very helpful with also with follow-up to extra questions that I had. The work was done well and completed on the date stated. Jody even gave my daughter a ride back to her campus and picked her up again when ther car was ready. If necessary in the future, I will definitely go back to Contours.

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ninthof12

05/13/11

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I decided to get an estimate from Contours after reading several reviews here. My daughter, who's a student in Naperville, needed some body work on her car. I live about three hours away, so for convenience, I looked for a body shop in the Naperville area. Josh was very thorough and helpful in explaining the work and cost options, and even pointed out a problem with the hood cable that our dealership mis-diagnosed. Jody was very helpful with also with follow-up to extra questions that I had. The work was done well and completed on the date stated. Jody even gave my daughter a ride back to her campus and picked her up again when the car was ready. If necessary in the future, I will definitely go back to Contours.

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ninthof12

05/13/11

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I decided to get an estimate from Contours after reading several reviews here. My daughter, who's a student in Naperville, needed some body work on her car. I live about three hours away, so for convenience, I looked for a body shop in the Naperville area. Josh was very thorough and helpful in explaining the work and cost options, and even pointed out a problem with the hood cable that our dealership mis-diagnosed. Jody was very helpful with also with follow-up to extra questions that I had. The work was done well and completed on the date stated. Jody even gave my daughter a ride back to her campus and picked her up again when the car was ready. If necessary in the future, I will definitely go back to Contours.

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randym4444

04/21/11

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I just had my Jeep in for repair at Contours. Josh and Jody were great from the first phone call I made to ask about my repair. Unlike most auto repairs that are needed due to road accidents, my Jeep was damaged off-roading in Colorado, resulting in a much different type of repair being needed than is typical. Josh was professional from the start and provided a detailed description of what needed to be done. Their communication throughout the process was great, the repairs were done in the timeframe promised, the cost was very reasonable and the job is perfect. The quality of the repairs is very impressive. Now that it's all fixed, it's time to hit the trails again and see what other fun we can get into to bring back to Josh for round two! I highly recommend Contours to anyone who needs auto body work done.

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peggy1208

04/05/11

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I recently had the dent in my van repaired at Contours. The staff is amazing! We had it done while out of town and they returned the car to our house for us! Outstanding customer service and they did a great job. I would definetly recommend Contours. I received 2 others estimates from car dealers that were almost double the price and I doubt they would have returned my van. Thanks Jody and 'the boys' at Contours.

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corsello57

02/17/11

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The great thing about Contours Auto Body is that they treat you like family. As soon as I walked into the shop they got to know me and took the time to get to know my daughter. They fixed my bumper and door dings in my wife's SUV and made it look like new again. They did excellent work on it and I will never go to any other body shop now.

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anonymous

11/25/10

We highly recommend Contours Auto Body. From the moment we met Josh Mason and Jody we felt like we were leaving our vehicle in the care of friends not strangers. Josh is a skilled engineer. The rust spot on the roof of our 2001 Mercury Cougar was expertly repaired; it is as if it was never there. Our vehicle received undivided attention from Josh, and the work was completed quickly and thoroughly. He also maintained open contact with us. We were made to feel welcome with phone calls requesting status, and he reported news with confidence. And Jody was a joy to interact with. Sincerely friendly at every point from our first phone call to the return of our car key. We certainly dont wish car troubles on anyone, but if youre in need of an auto body shop youll be proud to be a customer at Contours Auto Body.

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anonymous

11/18/10

After a lady hit my car and her insurance company sent me a check, I was quite leary of where to bring my car to be repaired. I chose Contours and couldn't be more satisfied. They arranged a rent-a-car, negotiated with the insurance company, and did a great job with the repair. It was wonderful for this stress to be removed from me. I couldn't have made a better decision and would highly recommend Contours to others. Keep up the good work. Nancy S.

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DETAILS

Collision Repair And Painting Pros!

General Info
Contours Auto Body, located in Plainfield, IL, is a family owned, and locally operated, collision repair and auto paint services company. The mission of Contours Auto Body is to provide you with quality goods and services before, during, and after your repair. Call Contours Auto Body today for auto body help, or if you simply have a question about your vehicle.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Automobile Body Repairing & Painting, Auto Repair & Service, Dent Removal
Payment Options
Neighborhood
Far Southeast
Other Information

Parking: On Site

Wheelchair Accessible: Yes

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Data provided by one or more of the following: Thryv, Data Axle, Yext.